How Have We Done?
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Excellent friendly service
Ruby to the rescue! I Locked my keys in in the car and less than a minute she had the door opened. I highly recommend you will never use another company again. Great Customer Service, Prompt Arrival, Quick Service, and Exceptionally Nice. Thank you!!!
Prompt , arrival as promised.
Tackled the problem and I was back on the road. Saved my day!
Much appreciate excellent service with a smile.
Patrick arrived within minutes of my request. He was courteous, friendly, and resolved my issue within minutes. GREAT Customer Service!!!!
Brian arrived promptly and took care of my problem right away. Great service!
ON Feb 23, 2021, I called my insurance company in distress...needing my car to be towed, I thought! My insurance company called Mitchell’s Towing and Recovery, and they sent MICK , the tow truck driver, to my rescue. He was very knowledgeable and courteous. He saw the problem as soon as he sat down in the driver’s seat. He put a charger on the battery and fixed the problem and within minutes... I was on my way. My hero for the day. My name is Donna, from Roanoke,VA. Thank you Mick for your expertise and kindness.
Kevin arrived within minutes of my request for service. Prompt, Friendly, Competent- What more can you ask for? Excellent customer service! Thank you again!
This is the second time in four months that I've needed a jump start for my dead battery. Both times, Brian arrived within just a few minutes and got my car started. He was friendly, courteous, and even followed me to the service station to make sure I didn't have any trouble on the way! I was incredibly impressed on both occasions by how quickly help arrived, as well as Brian's professionalism and helpfulness. All together, a first-rate experience! I highly recommend this company!
Brian was beyond courteous and professional as he kindly assisted me with my flat tire this morning. He was very prompt in getting to my vehicle. I was amazed at how quickly he arrived! Great company! Strongly recommend!
Long story short, this was a second tow truck sent out to me tonight 1/14/21. The first company, whom I will NOT give any information on, literally claimed they were at my car to tow me. They never were near me and left! I called my insurance company back and they sent out Mitchell’s tires truck, he was there in a manner of minutes! And I was gone in a manner of minutes! Very professional and helpful. Will recommend to anyone.