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Latest reviews for Mitchell's Towing and Recovery 5/5.0 stars (87 reviews)

Tanya in Louisville, KY *****
Was on a 12 hour drive last night from NY to TN with my daughter when unexpectedly my car broke down in on the interstate in Roanoke. Frustrating and a little scary for sure. Before we knew it, Mick the tow driver showed up, got us off the interstate, took us to the airport so we could rent a car and transfer our things, and then sent us on our way while he took our car to the dealer. I am so grateful. Mick was professional, kind, and went the extra mile! What could have been a really stressful and difficult event that stopped us in our tracks became a two hour bump in the road. Many thanks to Mick and such a great towing service!
Georgia in Roanoke, VA *****
It was excellent he was real nice and even came earlier he parked it real straight also better than I could park it
Ms Sybil in Roanoke, VA *****
I would like to say a special thank you to Justin @ Mitchell's Towing. Justin was there before me Friday,May 16, 2024. I had a flat tire at a local venue the night before, and there was no available serviced. Sò dispatch asked if the morning was okay. , of course I said yes. Fast forward to Friday morning, I got a call, voice message saying he would be there in 15. Justin was patient, his skills at how he was going to get in the garage, overhead and very trying, as I had a car appointment in Salem this morning He went above and beyond and was the nicest person. The establishment bought him water because it was so hot. Justin made sure everything was safe and correct before I drove. Thank you, JUSTIN!!! If ever I need towing, I am going to ask for your service. You are the best.
Frances in Roanoke, VA *****
While inside an appointment, I had a tire slashed, and was thinking it would be hours before help arrived. I Was Wrong! James with Mitchell's was at my car in less than 30 minutes! James pulled out that heavy spare, had the tire changed and filled with the appropriate amount of air, in just a few minutes. James arrived quickly, was prepared, knowledgeable, and most of all - a kind, helpful man that patiently answered all my questions. James put all the heavy items back in the trunk. I cannot say enough about how safe and comfortable I felt with this wonderful young man! Mitchell's is prompt, thorough, and trustworthy. If I ever need assistance again, I hope I'm Blessed to have James's help, as I promise you I will be calling Mitchell's! Thank you James for your kindness, unloading and reloading the heavy mess in my trunk on that hot humid day, and most of all, for gently calming my very frayed nerves! I was Blessed by James with Mitchell's and you will be too!!
Alicia in Lynchburg, VA *****
Mitchell's Tow service responded quickly when both our (parked) cars were rendered undrivable when they were hit on an early morning. The tow truck driver arrived quickly and towed away our cars to the Mitchell's lot to hold until we could identify a collision repair. He also swept up the considerable amount of debris left in the road left behind. Very good experience!
Jass in Lynchburg, VA *****
My battery and key fob went dead so I couldn’t get in my truck! Frank came and did a quick no hassle job! I would highly recommend Mitchell’s towing and recovery for your lockout needs!
Scott in Roanoke, VA *****
At a stressful time, on a stressful night, Mich showed himself to be one of the most professional and kindest humans I’ve encountered. Hats off to him for seeing through the confusion and handling the situation with grace. In the Central VA area, I will always use Mitchell’s because of how Mich represented his company.
P in Buchanan, VA *****
Outstanding towing service! I was stuck on the shoulder of I – 81 at dark with a flat tire. He arrived quickly and immediately started changing my tire. He was friendly and fast, and it didn’t take long for me to get back on the road. He followed me on the interstate until I got off on the next exit. I didn’t ask him to, he just did. I was relieved that he was concerned enough to make sure I was safe. I highly recommend Mitchell’s towing!!
Jay in Vinton, VA *****
I called Mitchells for a lady in our church, the owner of the company was compassionate and very fast to respond. This company is the best and can be trusted! Thank you Joe!
Grace in Lynchburg, VA *****
I had a wonderful experience with Mitchell’s towing. They were so kind and helpful and got my tire changed in under five minutes! Their customer service was unmatched and quick response was very much appreciate it. I highly recommend Mitchell’s towing to anyone!
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